{"listing":{"id":"f02e17f2-93e2-42d5-8534-bd140f448978","name":"Webchat","slug":"webchat","website_url":"https://webchat.vip/en","tagline":"Omnichannel customer communication: WebChat and WhatsApp conversations, teams, automation and analytics in one workspace.","description":"Bring WebChat and WhatsApp conversations, teams, automation, customer context, Cloud files and advanced analytics together in one omnichannel workspace. Capture conversations while preserving source, language and technical context; route them by departments, schedules, priorities, keywords and operator capacity; resolve them with history, tags, templates, invitations and Cloud attachments from one inbox; and improve with period comparisons, SLA and satisfaction tracking and data export (CSV, XLSX, PDF). A brandable WebChat widget installs with one script, with automatic language selection. Interface in 6 languages; no card required to register.\n\nThe Webchat team","categories":["customer-support","saas","productivity"],"features":["WebChat and WhatsApp in one inbox","Routing by department, schedule, priority and capacity","Customer context, tags and templates","SLA, satisfaction and analytics with export","Brandable one-line widget","Interface in 6 languages"],"pricing_model":"freemium","pricing_summary":null,"cta_label":null,"screenshot_url":"https://screenshots.azn8.com/screenshots/f02e17f2-93e2-42d5-8534-bd140f448978/1d1f051bc9e5122c.webp","screenshot_status":"ready","screenshot_updated_at":"2026-11-12T16:55:00.821Z","status":"live","source":"api","url":"https://azn8.com/listing/webchat","created_at":"2026-11-12T16:54:54.807Z","updated_at":"2026-11-12T16:54:54.807Z","published_at":"2026-11-12T16:54:54.807Z","featured":false}}