# Webchat

> Omnichannel customer communication: WebChat and WhatsApp conversations, teams, automation and analytics in one workspace.

- Website: https://webchat.vip/en
- AZN8 listing: https://azn8.com/listing/webchat
- Pricing: Freemium
- Categories: [Customer support](https://azn8.com/category/customer-support), [SaaS](https://azn8.com/category/saas), [Productivity](https://azn8.com/category/productivity)
- Listed: 2026-11-12
- Updated: 2026-11-12
- JSON: https://azn8.com/api/v1/listings/webchat

## About

Bring WebChat and WhatsApp conversations, teams, automation, customer context, Cloud files and advanced analytics together in one omnichannel workspace. Capture conversations while preserving source, language and technical context; route them by departments, schedules, priorities, keywords and operator capacity; resolve them with history, tags, templates, invitations and Cloud attachments from one inbox; and improve with period comparisons, SLA and satisfaction tracking and data export (CSV, XLSX, PDF). A brandable WebChat widget installs with one script, with automatic language selection. Interface in 6 languages; no card required to register.

The Webchat team

## Features

- WebChat and WhatsApp in one inbox
- Routing by department, schedule, priority and capacity
- Customer context, tags and templates
- SLA, satisfaction and analytics with export
- Brandable one-line widget
- Interface in 6 languages

[Visit website](https://webchat.vip/en)