Webchat

Bring WebChat and WhatsApp conversations, teams, automation, customer context, Cloud files and advanced analytics together in one omnichannel workspace. Capture conversations while preserving source, language and technical context; route them by departments, schedules, priorities, keywords and operator capacity; resolve them with history, tags, templates, invitations and Cloud attachments from one inbox; and improve with period comparisons, SLA and satisfaction tracking and data export (CSV, XLSX, PDF). A brandable WebChat widget installs with one script, with automatic language selection. Interface in 6 languages; no card required to register. The Webchat team